Instructional Designer / Technical Writer

Resume posted by DBrenchley in IT.
Desired position type: Full-Time.
Location: Raleigh North Carolina, United States

Contact DBrenchley

http://dbrenchley.com/resume/index.html

Summary

20 years plus experience developing classroom and eLearning education materials on x86 Server and Desktop platforms. As the subject matter expert for these materials I have gained extensive experience with hardware and operating system software

Skills

  • ActionScript 2.0 / 3.0, Adobe Acrobat, Adobe Flash Communication Server, Adobe Flash, After Effects, Captivate, Dreamweaver, Fireworks, HTML, Illustrator, InDesign, JavaScript, Microsoft Multimedia Server, Microsoft Office Products, PageMaker, Premier, Snag it, Sony Vegas, Sorenson, Visio, Visual Basic, Windows Server / 8 / 7/ Vista / XP / 2000

Spoken Languages

  • English

Education

Erie Community College
Math and Science

State University of New York at Buffalo
Math and Science

MILITARY SERVICE: United States Navy – Honorably Discharged
Rate/Rank: Sonar Technician 3rd Class – E4

Education:
Basic Electricity and Electronics, Submarine Sonar ‘A’ School,
Intermediate Electronics, BQS 11,12,13 Systems ‘C’ School,
Quartermaster ‘A’ School, Submarine School

Experience

IBM / Lenovo RTP, NC 5/2010 – 7/2015
Instructional Designer

· Developed technical eLearning courseware
· Engaged and managed subject matter experts (SME) contributions to education
· Planned and tracked educational commissions
· Created graphics and flash animations
· Wrote / Recorded / Processed voice-over transcripts / audio
· Managed Learning Management System (LMS) content
· Developed various software applications to streamline workflow processes
· Utilized software noted below to capture / create / edit graphic content for deliverables

PRA International / Raleigh, NC 1/2010 – 5/2010
Instructional Designer 3

· Developed eLearning courseware
· Wrote / Recorded / Processed voice-over transcripts / audio
· Maintained departmental intranet web server

IBM / Lenovo / RTP, NC 3/2001 – 2/2008
Instructional Designer / IT Programmer / Technical Writer / Multimedia Specialist

· Developed CD/DVD/WEB based eLearning multimedia courseware
· Developed various software applications to streamline workflow processes
· Administered Local Developmental / Data Storage Server / Workgroup
· Administered Web Server / Content Delivery Server
· Developed Technical / Instructional Guides
· Directed / Filmed / Edited / Scored product service videos
· Wrote / Recorded / Processed video voice-over transcripts / audio
· Utilized software noted below to capture / create / edit graphic content for deliverables

Ingram Micro / Buffalo, NY 9/1995 – 3/2001
Lead Technician IBM Help desk

· Pre / Post Sales phone support of IBM products distributed
· Responsible for the training of 100+ technicians and tele-sales representatives on IBM products
· Developed various software applications to streamline workflow processes and increase sales.

Groups & Associations

  • ISCET,
  • MCSE

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