21 Nov 2018

Full-Time Front Desk Agent

Sleeping Giant Rainforest Lodge – Posted by VivaHRStann Creek District, Belize

Job Description

We are looking for a bright, talented and dedicated individual to join our vibrant Front Desk Team! The Front Desk position requires having exceptional customer service and always being polite, informed, and willing to go the extra mile for our guests. We’re looking for a detail-oriented team player who prides themselves in their ability to always deliver exceptional service and attention to guest satisfaction.

Daily duties of the front desk include, but are not limited to:

Operating reservation software
Conducting guest check ins and check outs according to company standard
Responding to and resolving guest complaints in timely and professional manner
Upselling and organizing tours
Completing daily morning and evening procedures as required

Qualifications: Minimum of one year experience as Front Desk Agent

Exceptional communication skills and

Proven excellent customer service skills

Location: Mile 36 Hummingbird Highway

How to Apply

Send your resume, a cover letter and 3 reference contacts to jobs@vivabelize.com. A valid police record will be requested upon hiring.

Job Categories: Tourism. Job Types: Full-Time. Job expires in 10 days.

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