As business management I have assisted in all aspects of the hotel business such as payroll and accounting. Also human resources. I have also worked with sales an marketing in other roles throughout my work history.
Bachelors Degree in Business Management UB – Belize Campus 2017
Associates Degree in Business Science – University of Belize – Toledo Campus 2013
Ecumenical High School, Dangriga Town, Belize – June 1990
2014-2017 Radisson Fort George Hotel & Marina
Serve as Executive Assistant to the CEO and Human Resources Manager
Minute all HOD meetings held weekly.
Provide assistance to HR on payroll and staff issues.
Act is the capacity of HR while she is off on holiday and or Sick Leave.
Type all correspondences for the CEO both private and for general sharing.
Serve in the capacity of assisting with International Inspection and meeting criteria for property assessments.
Enter all inventories for HR record keeping.
Monitor online Medallia Comments and prepare staff presentations.
Prepare CEO correspondences to local and international stakeholders,
Organize CEO schedule and meeting bookings. As well book travel and hotel for CEO.
Any other duties that may present itself for me to accomplish.
2010-2013 Frontier Inn/Frontier Cable Services
Update all customer accounts.
Collect monthly payments
Compile taxes for both businesses.
Prepare, answer and compose emails regarding reservations and cable correspondence.
Maintain media room for cable services
Maintain audio, DVD, Sounds and equipment for constant clear service to villages (Cattle landing to San Miguel Village).
Prepare deposits and maintain accounts.
Prepare payroll for employees.
Answer telephone calls and queries.
2 /2007- 11/2009 Machaca Hill Lodge now Belcampo Lodge
Accounts Clerk & Front Desk Clerk
Balance and update all accounts
Update and prepare payments for Payables
Meet & greet all incoming and departing guests.
Prepare Accommodations bills and other incidental bills
Supervise the upkeep of the front desk area
Answer telephone calls and forward to pertinent persons.
2/2006 – 2/2007 Guild & Guild Consulting – Placencia
Part-time Office Clerk
Preparation of monthly taxes for clients in the Hotel Industry.
Reconcile bank accounts, vouching client postings, typing correspondences and researching and responding to client queries.
2/2005 – 2/2006 Smokey Mermaid Restaurant & bar – Belize City
Directly Over-see the Daily Operations of business for the Restaurant such as :
Special Occasions (example: Supreme Court Judge Arana Private Party)
Prepare Payroll, Taxes, Profit & Loss Reports, Monthly Inventory
Reconcile Bank Statements, Petty Cash etc.
Weekly purchasing of goods, meats any other fine foods for Restaurant Bar.
Do daily deposits to all Banks.
1/2004 – 2/2005 Belize Marine Terminal & Museum (BMTM), Belize City
Prepare weekly report on the marine terminal for BMTM management committee and Executive Director.
Prepare daily deposits of collections into bank account and file deposit slips as per BTIA procedures.
Act as co-signatory on the BMTM boat captain’s account.
Directly supervise terminal security guards and cleaning crew and prepare their work schedule.
Advise terminal’s management committee on recommended actions to correct or to improve operational procedures at the terminal.
Liaise with Internal Auditor and the Executive Director regularly to update on the operational aspects of the terminal.
Research and coordinate existing policies for the marine terminal, including formulating new policies.
Standardize BMTM filing system.
Liaise with land taxi operators, water taxi boat operators, booth holders/vendors and subordinate staff on a regular basis.
7/2003 – 1/2004 Belize Tourism Industry Association (BTIA), Belize City
Maintained all bank accounts for BTIA/BMTM (Belize Marine Terminal & Museum)
12/1997 – 7/2003 Baraka Ltd., Belize City
Prepared weekly payroll for up to 25 employees, ensuring that all legal deductions were retained for monthly governmental filings.
Prepared monthly billings for as many as 200 customers for customs products, tracks payment and created reports to monitor sales, receivables and overall performance.
Developed advertising and placed geographical publications to attract sales of new products and to announce sales of existing products.
Purchased all materials for manufacturing of products, office supplies and services, negotiating best prices and terms.
Prepared correspondence on a variety of subjects, as many as twelve daily to customers, vendors, business associates and governmental agencies.
Developed and maintained customer database for over 200+ customers.
Prepared all tax, sales, deductions reports monthly and prepared proper filing procedures.
Maintained receivables and payables account for the company.
Prepared all foreign currency papers for banks.
Prepared Central Bank forms for access to foreign currency.
Managed schedule of manufacturing/productions.
Maintained timesheet schedule for employees.
Managed petty cash and all bank accounts.
7/1997 – 12/1997 H. D. Thompson Ltd., Belize City
Office Clerk (Temporary Position)
Performed general customer billing, prepared payroll, reception duties, telephone and computer support.
1992 – 1997 Citrus Company of Belize Ltd., Belize City
Prepared weekly payroll for up to 2,000 employees, ensuring that all legal deductions were retained for monthly governmental filings.
Prepared monthly billings for as many as 500 customers, track payments and created reports to monitor sales, receivables and overall performance.
Prepared general correspondence on a variety of subjects.
Substituted in different departments for other staff when on vacation or sick leave.
- 25 years experience
- Acounting, HR
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